Salon Etiquette
ARRIVAL
Please ensure you arrive on time.
New clients please arrive 10 minutes earlier to complete our Welcome Form.
PREPARATION
To ensure your appointment runs smoothly and you get the most out of your lashes, please remove all eye makeup before your appointment.
SPECIAL ATTENTION
Please advise Pro Lash Society of any conditions that may require additional care to make your experience comfortable (pregnancy, injury, medications).
LATE ARRIVALS:
Please keep in mind that arriving late for a service will require us to shorten the length of the treatment (with full service charges applied) so as not to inconvenience other guests. We regret that late arrivals will not receive an extension of scheduled appointments.
NO SHOWS
Full payment is required for 'no-show' or missed appointments.
CHILDREN
For safety reasons, insurance purposes and to ensure the relaxation and experience of all guests, no child under the age of 13 may accompany you to your appointment without an additional parent or carer present. We love children, and we hope you understand, we cannot assure their safety in the salon.
Pro Lash Society does not perform eyelash extension services on children under the age of 16. Children 16yrs and over are required to have permission from a parent or guardian before a service is performed.